PELATIHAN BAHASA INGGRIS KEPARIWISATAAN BAGI PELAKU WISATA DI KAMPUNG HERITAGE KAYOETANGAN KOTA MALANG
Abstract views: 253DOI:
https://doi.org/10.36456/abadimas.v5.i02.a3834Keywords:
ETP, Bahasa Inggris untuk kuliner dan keramah-tamahan, kampung tematik.Abstract
The tourism development in Malang thematic villages is still not supported by the quality of the tourism doers. Based on the data from Kelompok Sadar Wisata in Kampoeng Heritage Kayoetangan, many tourism workers who also the front-liners are still not mastering the foreign language, especially English. This reality will influence the service quality for the foreigner. The best solution to this problem is by having English for Tourism and Hospitality workshop which assists them to provide better service. The theme for the workshop were English for Culinary and Hospitality.This topic was chosen based on the people’s need. Many tourism workers in this place own food stalls, yet they do not know how to speak English well to promote the products. This workshop was conducted in August-September 2019 and 20 people participated. The participants learnt the theory of Hospitality in English and practiced it within eight meetings. This community service was conducted based on the agreement of Faculty of Cultural Studies Universitas Brawijaya (FIB UB) and Malang Department of Culture and Tourism.
Downloads
References
M Blue, G., & Harun, M. (2003). Hospitality language as professional skill. English for Specific Purposes, 22, 73–91. https://doi.org/10.1016/S0889-4906(01)00031-X
Prachanant, N. (2012). Needs Analysis on English Language Use in Tourism Industry. Procedia - Social and Behavioral Sciences, 66, 117–125. https://doi.org/10.1016/j.sbspro.2012.11.253
Wahyunik, S. (n.d.). Menyusuri Kampung Heritage Kayutangan, Kota Malang, Wisatawan Bisa Nikmati Aneka Rumah Lawas. Surya Malang. Retrieved August 12, 2019, from https://suryamalang.tribunnews.com/2018/04/22/menyusuri-kampung-heritage-kayutangan-kota-malang-wisatawan-bisa-nikmati-aneka-rumah-lawas
Ya-Yu Cloudia, H. (2020). Communicative language teaching and English as a foreign language undergraduates’ communicative competence in Tourism English. Journal of Hospitality, Leisure, Sport & Tourism Education, 27(November 2020), 100271. https://doi.org/10.1016/j.jhlste.2020.100271
Zahedpisheh, N., B Abu Bakar, Z., & Saffari, N. (2017). English for Tourism and Hospitality Purposes (ETP). English Language Teaching, 10(9), 86. https://doi.org/10.5539/elt.v10n9p86
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Putu Dian Danayanti Degeng, Irene Nany Kusumawardani, Moh. Hasbullah Isnaini, Galuh Indah Asri
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.