Implementation of the seven tools method for controlling cardboard box quality at PT. SGM
DOI:
https://doi.org/10.36456/waktu.v22i02.9366Abstract
PT.SGM is a company that operates in the industrial business sector and the paper packaging sector. This company has tried to implement a good quality control system for its products. The company makes every effort to ensure that the quality of its products always meets the standards required by customers. The aim of this research is to identify the dominant level of defects, analyze the factors causing defects, minimize defects and make recommendations for improvements to improve the quality of the carton box products produced by carrying out analysis using the Seven Tools method. By using the Seven Quality Tools method, this method has proven to be quite good and effective in analyzing various types of defects that occur and can explain the factors that cause product defects. So we get the most dominant defect results from March to July, namely Open Sheet defects with an average number of defects of 6649 and a percentage of 44.7%. For the second, there are ink splattered defects with an average number of 5481 with a percentage of 36.9%. And the smallest defect in Krepek Sheet is 3768 on average and the percentage is 25.3%. Based on the research results, it was found that the most dominant percentage of defects was caused by poor raw materials and lack of maintenance on the machine.
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