Applied of The Simulation of The Queue System in Restaurant Mie Gacoan Branch Gresk Using Arena 14.0
DOI:
https://doi.org/10.36456/tibuana.7.01.7938.23-34Keywords:
Simulation System, Queue, Arena 14.0Abstract
A system design certainly cannot be separated from the term simulation. There is no need to calculate the simulation manually because a system called the Arena application is available. The Arena is a windows-based simulation software used to simulate and analyze a system. This study aims to enable the practitioner to know and run a queuing system simulation into the tools in the Arena 14.0 software, which in turn can apply it in real conditions to the queuing system at Mie Gacoan Restaurant Gresik Branch. The method used in this case is the simulation queuing method. The queuing model consists of 2 single servers consisting of a general queue and an online ojek queue. The simulation queuing presentation uses the FIFO (first in, first out) rule. That is, consumers who come first to make payments are the first to be served by the system. The analysis results show that the queue rate on server 2 (online ojek queue) has a slightly longer time difference than on server 1 (general queue).
References
Bahadori, M., Mohammadnejhad, S. M., Ravangard, R., & Teymourzadeh, E. (2014). Using Queuing Theory and Simulation Model to Optimize Hospital Pharmacy Performance. Iranian Red Crescent Medical Journal, 16(3). DOI: https://doi.org/10.5812/ircmj.16807
Aksin, O. Z., Gencer, B., & Gunes, E. D. (2022). How Observed Queue Length and Service Times Drive Queue Behavior in The Lab. Available At SSRN 3387077.
Berhan, E. (2015). Bank Service Performance Improvements Using Multi-Sever Queue System. IOSR Journal of Business and Management, 17(6), 65-69.
Stanford, D. A., Taylor, P., & Ziedins, I. (2014). Waiting Time Distributions in The Accumulating Priority Queue. Queueing Systems, 77, 297-330. DOI: https://doi.org/10.1007/s11134-013-9382-6
Guo, L., Yan, T., Zhao, S., & Jiang, C. (2014). Dynamic Performance Optimization for Cloud Computing using M/M/M Queueing System. Journal of Applied Mathematics, 2014. DOI: https://doi.org/10.1155/2014/756592
Wang, Y., Guo, J., Ceder, A. A., Currie, G., Dong, W., & Yuan, H. (2014). Waiting For Public Transport Services: Queueing Analysis with Balking and Reneging Behaviors of Impatient Passengers. Transportation Research Part B: Methodological, 63, 53-76. DOI: https://doi.org/10.1016/j.trb.2014.02.004
Yang, K. K., Low, J. M., & Cayirli, T. (2014). Modeling Queues with Simulation Versus M/M/C Models. Journal of Service Science Research, 6, 173-192. DOI: https://doi.org/10.1007/s12927-014-0007-3
Rinaldi, M., Montanari, R., & Bottani, E. (2015). Improving The Efficiency Of Public Administrations Through Business Process Reengineering and Simulation: A Case Study. Business Process Management Journal, 21(2), 419-462. DOI: https://doi.org/10.1108/BPMJ-06-2014-0054
Ucer, E., Koyuncu, I., Kisacikoglu, M. C., Yavuz, M., Meintz, A., & Rames, C. (2019). Modeling And Analysis of a Fast Charging Station and Evaluation of Service Quality for Electric Vehicles. IEEE Transactions on Transportation Electrification, 5(1), 215-225. DOI: https://doi.org/10.1109/TTE.2019.2897088
Rondini, A., Tornese, F., Gnoni, M. G., Pezzotta, G., & Pinto, R. (2017). Hybrid Simulation Modelling As A Supporting Tool For Sustainable Product Service Systems: A Critical Analysis. International Journal of Production Research, 55(23), 6932-6945. DOI: https://doi.org/10.1080/00207543.2017.1330569
Wulandari, Y., Wahyudi, T., Rahmahwati, R., Uslianti, S., & Prima, F. (2021). Simulation of Queue System Of Retirement Fund Retrieval At The Sanggau Post Office During The Covid-19 Pandemic using Arena Software. OPSI, 14(1), 89-95. DOI: https://doi.org/10.31315/opsi.v14i1.4776
Koeswara, S., Kholil, M., & Pratama, Z. (2018, November). Evaluation On Application Of Queuing Theory On Payment System In The Supermarket “Saga” Padang Pariaman West Sumatra. In IOP Conference Series: Materials Science And Engineering (Vol. 453, No. 1, P. 012045). IOP Publishing. DOI: https://doi.org/10.1088/1757-899X/453/1/012045
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Tibuana
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
