ATTRIBUTES OF IMPROVING SERVICE QUALITY ON CONSUMER SATISFACTION WITH SERVQUAL APPROACH. Tibuana : Journal of Applied Industrial Engineering, [S. l.], v. 3, n. 02, p. 42–47, 2020. DOI: 10.36456/tibuana.3.02.2569.42-47. Disponível em: https://jurnal.unipasby.ac.id/tibuana/article/view/2569. Acesso em: 4 jun. 2026.