DISAIN LAYANAN KENDARAAN UMUM BERBASIS FUZZY-KANO QFD. WAKTU: Jurnal Teknik UNIPA, [S. l.], v. 10, n. 2, p. 32–38, 2012. DOI: 10.36456/waktu.v10i2.854. Disponível em: https://jurnal.unipasby.ac.id/waktu/article/view/854. Acesso em: 24 jun. 2026.