THE EFFECT OF SIMRS IMPLEMENTATION AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE AT RSIA MUHAMMADIYAH PROBOLINGGO
DOI:
https://doi.org/10.36456/9txasv59Keywords:
Hospital Management Information System, Organizational Culture, Employee PerformanceAbstract
This study aims to analyze the effect of SIMRS implementation and organizational culture on the performance of employees at RSIA Muhammadiyah Probolinggo. It is expected to provide an empirical description and basis for developing strategies to improve human resource quality and SIMRS effectiveness in order to support optimal health services. The research method used is quantitative with a cross-sectional study approach. The population consisted of 166 SIMRS users, while the sample consisted of 92 people, but only 89 people met the requirements. The SIMRS application implementation variable was measured based on five main dimensions, including: Information Quality, System Quality, Service Quality, User Satisfaction, Net Benefit, and Organizational Culture Variables. Data analysis used path analysis with Smart PLS and contingency coefficient tests as an alternative to influence tests. The results of the bootstrapping analysis showed that most of the variables tested did not have a significant effect on user satisfaction, with only the Cultural Norm variable on User Satisfaction showing a significant effect. User satisfaction with SIMRS has not contributed directly to improved performance. Organizational culture has a positive and significant effect on SIMRS user satisfaction. The conclusion of this study is that the implementation of SIMRS has not had a significant effect on employee performance. Organizational culture has a positive and significant effect on SIMRS user satisfaction and indirectly plays a role in encouraging employee performance. Performance improvement is directed not only at aspects of information technology, but also at strengthening organizational culture and increasing human resource capacity.
References
Aggarwal, Saumya. 2024. “Impact of Dimensions of Organisational Culture on Employee Satisfaction and Performance Level in Select Organisations.” IIMB Management Review 36(3):230–38. doi:10.1016/j.iimb.2024.07.001.
Al‐refaie, Abbas, Natalija Lepkova, and Mehmet Emre Camlibel. 2022. “Las Relaciones Entre Los Pilares de TPM y TQM y El Rendimiento de Fabricación Utilizando Modelado de Ecuaciones Estructurales.” Sustainability (Switzerland) 14(3):1–17.
Cheraghian, Hadis, Khadije Moradian, and Tahere Nouri. 2023. “Structural Model of Resilience Based on Parental Support: The Mediating Role of Hope and Active Coping.” BMC Psychiatry 23(1):1–11. doi:10.1186/s12888-023-04678-z.
DeLone, William H., and Ephraim R. McLean. 1992. “Information Systems Success: The Quest for the Dependent Variable.” Information Systems Research 3(1):60–95.
Depkes RI. 2022. PERATURAN MENTERI KESEHATAN REPUBLIK INDONESIA NOMOR 24 TAHUN 2022. Vol. 33.
Georgousopoulou, Vasiliki, Maria Amanatidou, Pinelopi Vlotinou, Eleni Lahana, Anna Tsiakiri, Ioannis Koutelekos, Eleni Koutra, and Georgios Manomenidis. 2025. “The Role of Organizational Culture and Emotional Intelligence: Enhancing Healthcare Professionals’ Job Satisfaction.” Social Sciences 14(5):1–11. doi:10.3390/socsci14050286.
Jeilani, Abdulkadir, and Abdinur Hussein. 2025. “Impact of Digital Health Technologies Adoption on Healthcare Workers’ Performance and Workload: Perspective with DOI and TOE Models.” BMC Health Services Research 25(1). doi:10.1186/s12913-025-12414-4.
Mesfin, Dereje, Mirkuzie Woldie, Ayinengida Adamu, and Fitsum Bekele. 2020. “Perceived Organizational Culture and Its Relationship with Job Satisfaction in Primary Hospitals of Jimma Zone and Jimma Town Administration, Correlational Study.” BMC Health Services Research 20(1):1–9. doi:10.1186/s12913-020-05319-x.
Mochammad Isa Anshori;Dwi Astutiek;Dyan Angesti;Anif Prasetyorini;Makherus Sholeh, M. Pd. .. 2025. Perilaku Organisasi Dalam Manajemen Perubahan Di Era Digital. Vol. 11.
Mutonyi, Barbara Rebecca, Terje Slåtten, Gudbrand Lien, and Manel González-Piñero. 2022. “The Impact of Organizational Culture and Leadership Climate on Organizational Attractiveness and Innovative Behavior: A Study of Norwegian Hospital Employees.” BMC Health Services Research 22(1):1–19. doi:10.1186/s12913-022-08042-x.
Nuramalia, L., P. Purwadhi, and R. Andriani. 2023. “Pengaruh Penerapan SIMRS Dan Budaya Organisasi Terhadap Kinerja Karyawan Rumah Sakit Khusus Paru Kabupaten ….” Innovative: Journal Of Social … 3:8915–28.
Robbins, S. P., M. Coulter, and R. Stuart-Kotze. 2012. “Sport Participation.” Key Concepts in Sport Management.
Rohmadiani, Linda Dwi, Annisa B. Tribhuwaneswari, and Siti Nuurlaily. 2023. “Sosialisasi Peran Aparat Desa Buncitan Dalam Penyelenggaraan Penataan Ruang Sidoarjo.” 2(1):1–7.
Sieber, Marcel R. 2024. “Organizational Culture and Business-IT Alignment: A Compositional Study.” SAGE Open 14(4):1–13. doi:10.1177/21582440241277273.
Stephen P. Robbins. 2013. Organizational Behavior. Vol. 11.
Sulistiowati. 2025. “Examining Mobile Learning Adoption: The Role of Ease of Use, Usefulness, and Intention.” TEKNOSAINS: Jurnal Sains, Teknologi Dan Informatika 12(2):264–70.
Sulistiowati, Sulistiowati, Dyan Angesti, Titik Lusiani, Sri Hariani Eko Wulandari, and Lilis Binawati. 2025. “Determinasi Niat Dan Perilaku Penggunaan SIMRS Di RS XYZ.” INFOTECH : Jurnal Informatika & Teknologi 6(2):143–53. doi:10.37373/infotech.v6i2.1898.
Tsai, Yafang. 2011. “Relationship between Organizational Culture, Leadership Behavior and Job Satisfaction.” BMC Health Services Research 11. doi:10.1186/1472-6963-11-98.
Wosny, Marie, Livia Maria Strasser, and Janna Hastings. 2023. “Experience of Health Care Professionals Using Digital Tools in the Hospital: Qualitative Systematic Review.” JMIR Human Factors 10(1):1–21. doi:10.2196/50357.
