Manajemen Operasional Checking-In Terhadap Kapal Keagenan PT. Serasi Shipping Indonesia Cabang Banjarmasin
DOI:
https://doi.org/10.36456/3nvpzc52Keywords:
Manajemen, Check-In Kapal, Keagenan KapalAbstract
This study aims to gain an in-depth understanding and generate practical recommendations
for improving effective and sustainable ship check-in management at PT. Serasi Shipping
Indonesia, Banjarmasin Branch. The study used a qualitative descriptive approach, focusing
on analyzing the ship check-in management process based on the POAC (Planning,
Organizing, Actuating, Controlling) management function. The results indicate that the ship
check-in process has been implemented systematically through planning stages, including
document preparation and initial coordination with relevant agencies, resource organization
and activity scheduling, ship inspections by a cross-agency team, and ongoing process
monitoring and evaluation. The implementation of digital systems such as Inaportnet, online
communication, and the implementation of one gate clearance also support service
efficiency. Overall, the ship check-in management at PT. Serasi Shipping Indonesia,
Banjarmasin Branch, can serve as an example of good agency operational governance
practices, supported by effective communication, direct supervision, and flexibility in
operational scheduling.
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